FAQs

How can I place an order?

You can place an order by visiting our website https://carcoverscenter.com/.

How do I track my order(s)?

Upon purchase, our system will generate a RANDOM UNIQUE ORDER number. Our customer service can help you track the status of your order and track your order. We also provide the tracking number from our partner couriers once its available.

Do you offer free shipping?

Carcoverscenter offers free shipping within US and CANADA. If express shipping is available on your order, we charge an additional of $32.00 fee and put your order in an express status. You order will then be delivered between 2-3 business days.

What Payment methods do you accept?

We accept major credit and debit cards.

Is using my card online safe?

Your security is our utmost priority. We use Secure Socket Layer (SSL) technology that encrypts your card information until the end of the order process.

Do you ship internationally?

We ship internationally via USPS with the rate of $100. It could take up to 8 to 10 business days for the package to be delivered on a non-US address.

How can I return my car cover?

Please refer to our return and exchange: https://carcoverscenter.com/return-policy

What if I cannot fine my car on the list?

You can call us at 1-888-344-3532 from Monday to Sunday: 7 AM PST to 10 PM PST . Give us your car year, make and model and we will find the right car cover that will fit your car.